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Privacy policy

Last updated: 2 Oct 2025

Welcome to Smartweb Infotech (“we”, “us”, “our”). We operate the website smartwebinfotech.com (the “Site”) and provide digital products (software, digital downloads, etc.). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make purchases via our Site.

By accessing or using our Site, you consent to the practices described in this policy.

1. What Data We Collect

We may collect the following types of personal information (either directly from you, automatically, or from third parties):


A. Information you provide directly

Name, email address, mailing address, phone number

Payment / billing information (e.g. transaction ID, payment method)

Any other information you voluntarily submit (for support, inquiries, feedback)


B. Information collected automatically

IP address

Device information (device type, operating system, browser type, version)

Usage data (pages visited, time spent, referring/exit pages)

Cookies, tracking technologies, log files

Analytics data (via tools such as Google Analytics)


C. Information from third parties

If you connect or interact via third-party services (e.g. social login, payment gateways)

Partner services, affiliates, etc.


2. How We Use Your Data

We use your personal data for the following purposes:

To process your orders, deliver digital products, and manage transactions

To send you order confirmations, receipts, updates, and support messages

To communicate promotions, newsletters, and marketing (only if you opted in)

To personalize, analyze, and improve user experience and our Site

To detect and prevent fraud, abuse, or illegal activities

To comply with legal obligations

 

3. Disclosure & Sharing

We may share your personal data in the following cases:

Service providers / vendors — payment gateways, hosting providers, delivery of digital goods, email services, analytics

Legal compliance — when required by law, regulation, court order, or governmental request

Business transfers — in the event of merger, acquisition, or restructuring, your data may be transferred (with notice)

With your consent — where you have approved or requested such sharing

We will not sell your personal data to third parties.

 

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

Recognize you when you visit our Site

Maintain your session / login state

Analyze site traffic and usage

Deliver relevant content and advertising

You can control cookies via your browser settings (block or delete), but note that disabling cookies may affect site functionality.

 

5. Data Retention

We will retain your personal data only as long as necessary for the purposes described in this policy, or as required by law. For example:

Data needed to maintain records of transactions

Data needed for audits or legal obligations

Analytics data (retained in aggregated or anonymized form)

Once no longer needed, we will securely delete or anonymize your data.

 

6. Security

We implement reasonable technical and organizational safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, access controls, secure servers, etc. However, no method is 100% secure, so we cannot guarantee absolute security.

 

7. Your Rights

Depending on applicable law, you may have the right to:

Access the personal data we hold about you

Correct or update inaccurate or incomplete data

Request deletion of your data (“right to be forgotten”)

Object to or restrict certain processing

Withdraw consent (for marketing)

Portability of data (if supported)

To exercise these rights, please contact us using the “Contact Us” section below.

 

8. Children

Our Site is not intended for children below 13 years of age (or as per your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided us personal information, contact us and we will take steps to delete it.

 

9. International Transfers

If your data is transferred or stored in a country other than your own, we will ensure appropriate safeguards (e.g. standard contractual clauses, equivalent protections) are in place.

 

10. Third-Party Links & Services

Our Site may contain links to external websites or services. We are not responsible for their privacy practices. We encourage you to read their privacy policies before providing personal data.

Likewise, when you use third-party services (e.g. payment gateways, analytics), their terms and privacy policies will apply.

 

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version here with a “Last updated” date. If changes are significant, we may notify users via email or site notice.

 

12. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or your personal data, please contact us:

Smartweb Infotech
4029, Silver Business Point, Digital Valley, VIP Cir, Uttran, Surat, Gujarat 394105
Email: smartwebinfotech89@gmail.com
Phone: +91 8980390740