Support Desk SaaS - Helpdesk Ticket Management Tool

This item is also available on Envato. You can also purchase it directly using the link below:
👉 Envato Link

Overview

Support Desk is a comprehensive helpdesk ticket management tool designed to streamline customer support operations. It enables businesses to efficiently manage incoming support requests, track ticket status, and provide timely assistance to customers.

Demo Details

Demo Video : Click here to open the demo preview video

Admin portal URL: Demo Link

Customer URL: Link

Super Admin
Email : superadmin@gmail.com
Password : 123456

Owner
Email : owner@gmail.com
Password : 123456

Manager
Email : manager@gmail.com
Password : 123456

Main Features

Informative Dashboard
User Management
User Roles and Permissions
Client Management
Ticket Management
Ticket Category Management
FAQs Management
Blog Management
Knowledge Article
Contact Management
Notes Management
Company Settings
Account Settings
Application Settings
Email Settings
Multi Languages
Payment Settings
Manage Transaction
Subscription Packages Management
Subscription Coupon & Coupon History Management
Landing Page Enable/Disable Option
Register Page Enable/Disable Option
Multi-Theme Colors
RTL/LTR Theme
Site SEO Setting
Google Recaptcha Setting
Bank Transfer, PayPal, Stripe, Flutterwave Payment Integration
Email Notification Enable/Disable Option
Owner Account Email Verification Enable/Disable Option
Email Notification Template
Dynamic Landing Page CMS
Pricing Features Enabled/Disabled
2-Factors Authentication
Theme Settings : Theme Mode : Light / Dark
Theme Settings : Multi Font Style
Impersonate Features
Twilio SMS Template
Twilio integration for sending SMS
Add OpenAI Integration
Add n8n Integration
WhatsApp Integration for Sending Notifications
Razorpay Payment Gateway Integration

System Requirements

PHP >= 8.1
BCMath PHP Extension
Ctype PHP Extension
Fileinfo PHP extension
JSON PHP Extension
Mbstring PHP Extension
OpenSSL PHP Extension
PDO PHP Extension
Tokenizer PHP Extension
XML PHP Extension

Installation Guidelines

Software Installation & Upgrade Documentation : Click here to open the video

License Option

Licenses terms

Regular

For one project

$29 $24

Extended

For unlimited projects

$199 $150

6 months of support

Free

12 months of support

$5.76

Quality checked by Smartweb Infotech

Full Documentation

Future updates

24/7 Support

27 Sales

Last Update:

Jul 18, 2026 10:49 AM

Published:

Aug 04, 2025 10:19 AM

Category:

Tags:

Helpdesk Ticket Management Tool, helpdesk software, online ticketing system, support ticket system, IT helpdesk solution, customer support software, service desk software, ticket management system, helpdesk automation platform, technical support software, customer service ticketing system, ticket assignment software, support system for businesses, SaaS helpdesk tool, cloud-based helpdesk software, query resolution system, multi-channel helpdesk, email ticketing software, live chat support tool, customer assistance platform, helpdesk CRM integration, support request tracking system, service ticket management, enterprise ticketing software, IT service desk solution, customer care ticketing,

Support Desk SaaS - Helpdesk Ticket Management Tool